Frequently Asked Questions

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Luggage Storage

  • Do you provide luggage storage?
    For liability reasons, we cannot store luggage.
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Lock System

  • When will the lock open up?
    Lock system will only be active precisely at 4PM for check in.
  • How long is the lock code good for?
    Lock system will automatically deactivate at 11AM check out time.
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Check In and Check Out

  • Do you offer early check in?
    Early check in can only be confirmed 24 hours before arrival.
  • Do you offer late check out?
    Late check out can only be confirmed 24 hours before check out.
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Deliveries

  • Can I have packages and deliveries sent over?
    Packages can only be delivered during guests’ stay. Anything delivered before check in or after check out will be discarded.
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Parking

  • Is parking available?
    NOT all of our units come with parking please check the listing to see if parking is available.